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Location: Remote
Experience: 6+ Years Overall | 2+ Years in Adobe Experience Platform (AEP) & Adobe Journey Optimizer (AJO)

Job Summary

We are seeking an experienced AJO Senior Consultant with strong expertise in Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and digital marketing technologies. The ideal candidate will have hands-on experience in designing, implementing, and optimizing customer engagement solutions using Adobe Experience Cloud products.

The role requires strong technical, analytical, and communication skills to collaborate with cross-functional teams and deliver scalable, personalized, multi-channel customer experiences.

Key Responsibilities

• Design, implement, and optimize solutions using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
• Configure and manage customer journeys, audience segmentation, campaign orchestration, triggers, automations, and personalized messaging.
• Develop and maintain integrations using Adobe Experience Platform APIs and SDKs.
• Configure source connectors and ingest data using APIs and UI-based ingestion methods.
• Design and manage Experience Data Model (XDM) schemas and Experience Events.
• Build audience segments using rule-based and AI/ML-driven segmentation capabilities.
• Integrate Adobe platforms with CRM systems, email platforms, analytics tools, and other marketing destinations.
• Develop custom workflows, connectors, and server-side applications using JavaScript, REST APIs, JSON, and related technologies.
• Perform data transformation, cleansing, querying, and optimization using SQL.
• Design scalable marketing data models for multi-channel campaign requirements.
• Collaborate with business stakeholders and technology teams to understand campaign objectives and translate them into technical solutions.
• Implement conditional logic and personalization strategies based on customer behavior and attributes.
• Troubleshoot, debug, and optimize existing implementations for performance and scalability.
• Independently manage project deliverables and ensure timely execution.

Required Skills & Qualifications

Technical Skills

• 2+ years of hands-on implementation experience with Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
• 6+ years of overall experience in digital marketing, campaign management, or marketing technology.
• Strong expertise in Adobe Experience Cloud products and Martech platform implementations.
• Strong SQL knowledge with experience in databases such as Oracle, Teradata, or similar platforms.
• Expertise in data modeling, preferably using Experience Data Model (XDM).
• Strong understanding of:
  • Multi-channel data management
  • Segmentation
  • Orchestration
  • Automation
  • Personalization
• Hands-on experience with:
  • Source connectors
  • Data ingestion pipelines
  • Journey configurations
  • Activations and destination integrations
• Proficiency in JavaScript, JSON, REST APIs, HTML/CSS, and related web technologies.
• Familiarity with programming languages such as JavaScript, Python, PHP, or Java.
• Experience developing custom applications and integrations using Adobe Experience Platform APIs and SDKs.
• Knowledge of streaming data flows and tabular data processing.

Soft Skills

• Excellent communication and articulation skills with the ability to interact confidently with customers and stakeholders.
• Strong problem-solving and analytical abilities.
• Ability to work independently and own project deliverables end-to-end.
• Strong collaboration and coordination skills across business and technology teams.

Good to Have Skills

• Prior experience with Adobe Campaign or Customer Data Platforms (CDP).
• Data engineering experience.
• Experience extending Adobe Platform functionality using Java or custom connectors.
• Familiarity with AI/ML-based audience segmentation.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Marketing Technology, or a related field.
• Adobe certifications in AEP, AJO, or Adobe Experience Cloud are preferred.